HIRE AGREEMENT Including TERMS and CONDITIONS
BOOKING & CANCELLATION
1.Bookings are only secured with the return of a completed Booking Form and a payment of £20 deposit.
2.The £20 booking deposit will act as a damage deposit and will be returned, in cash, upon collection PROVIDING all the equipment is in the same clean, working condition it was delivered and signed for in.
3.The full amount is payable in cash on the day of the event, prior to setup.
4.On delivery of the requested items, you will be required to sign a Delivery & Set Up Acceptance Form to confirm receipt.
5.In the event of your cancellation, the deposit is non-refundable; however we will happily transfer it to another booking date subject to availability.
6.Any changes to the booking must be reported to and agreed by Little Cubs Soft Play prior to the event.
7.All prices are subject to change at any time (excluding confirmed bookings).
8.We are unable to guarantee the weather and therefore recommend that the equipment be used indoors. We will not refund any monies if weather turns bad on or during the day of Hire and no alternative cover has been arranged.
DELIVERY AND SETUP
1.It is the Hirer’s responsibility to check the site measurements for the required package, ensure that there will be adequate space surrounding the play equipment and furniture removed if required. If sufficient space is not available at the venue site for the package ordered, we reserve the right to remove certain items, at our discretion, for health and safety reasons. However, you will still be charged for them.
2.Please allow up to 45 minutes before the event for Little Cubs Soft Play to deliver and setup the equipment, and also 45 minutes after the event for them to take down and remove the equipment.
3.It is the responsibility of the Hirer to ensure easy access to the venue for unloading and loading of equipment. Any restrictions (e.g. lack of parking, stairs) must be reported to Little Cubs Soft Play prior to the event. Failure to do so may result in an additional fee being payable by the Hirer.
4.The packages include free setup and delivery to venues within 20 miles of Lisburn. Venues beyond 20 miles may incur a delivery fee. Please contact us for details.
5.We will endeavor to arrive and setup on time, but Little Cubs Soft Play will not be held responsible for delay incurred due to unforeseen circumstances beyond our control (e.g. traffic problems, bad weather).
6.Little Cubs Soft Play will setup the equipment taking into account full safety of the children, and therefore the equipment must not be moved. We will not accept any responsibility for accidents, injury or damage during the period of hire. Photographs may be taken to evidence this upon setup.
7.The £20 booking deposit will act as a loss or damage deposit and will be returned, in cash, upon collection PROVIDING all the equipment is in the same clean, working condition it was delivered and signed for in. If damage or loss has occurred the loss or damage deposit will be retained. Quotes will be sourced for replacement or mending and any extra costs will be charged to the Hirer.
HEALTH & SAFETY
It is the responsibility of the person who is hiring this Soft Play Package to ensure that all possible steps are taken to avoid injury or damage. Please ensure that the following Safety Instructions are followed:
1.The Soft Play has a strict age limit of 1-5 years old. Under no circumstances should Adults play on the Soft Play as this will result in damage to the equipment and/or to the individual/children.
2.The hirer must ensure the equipment and children are supervised at ALL times by a responsible Adult (over 18 years old). Little Cubs Soft Play do not supervise the event. Little Cubs Soft Play accepts no liability for any damage, accidents or injuries that may occur whilst the equipment is on hire. The children’s safety is the sole responsibility of the Hirer. The Hirer shall at all times and in all respects, indemnify the owner against and from, any and every expense, liability, loss, claim or proceeding whatsoever in respect of any personal injury that is suffered while the hirer is in use of the equipment.
3.Always ensure that the Soft Play is not overcrowded, as a ratio you should ensure that there is 1 supervising adult for every 5 children.
4.Please ensure that the Soft Play is kept in a clean condition. No food or drinks or chewing gum to be allowed on or near the Soft Play, this will avoid choking and mess – if we have to have the equipment professionally cleaned before the next hire, then the deposit money will be used to cover the cost of this.
5.All shoes, glasses, jewellery, badges MUST be removed before using the Soft Play. Parents/guardians who enter the soft play area or walk over the padded floor tiles whilst supervising must remove their shoes. Any damage may result in the Hirer having to pay an additional fee. It is recommended for hygiene reasons that socks should be worn whilst using the Soft Play equipment.
6.No face paints, party poppers, coloured streamers, confetti or silly string to be used either on or near the Soft Play.
7.No smoking or barbecues near the Soft Play.
8.No pets or sharp instruments to be allowed on or near the Soft Play.
9.Please ensure that an area of 3 feet (1 metre) around the Soft Play is completely clear.
1.Ball Pit – All balls need to be returned to the ball pit by time of collection.
2.Any damage to the equipment must be reported to Little Cubs Soft Play as soon as possible, and may result in an additional fee.
3.The Hirer will be responsible for any loss of equipment during the Hire Period and will be charged accordingly.
4.If the Hirer is not satisfied with the set up of the equipment, they must state at the time of set up before signing the Delivery & Set Up Acceptance Form.
Please note that all persons using this Soft Play equipment do so at their own risk. The person(s) or organisation hiring the equipment will be responsible/liable for any damage or injury occurring from or as a result of misuse or reckless use. These guidelines are for the safety of all people using this equipment, and it is the sole responsibility of the hirer to ensure they are fully adhered to at all times.
I have read the above agreement and fully understand and accept the conditions as above. I am aware that whilst in my care I am fully responsible for the equipment and will pay for any loss or damage that may occur, this will include the equipment being returned in an unacceptable condition e.g. if it is in a dirty or muddy condition, please expect to pay an additional cleaning charge.
Provided that the equipment is used in accordance with the above guidelines and conditions of hire, those using the equipment should do so safely. However, accidents can happen and we recommend that the hirer has adequate public liability insurance covering his or her liability arising from the use of the equipment. It is possible that this may be included in a standard Household insurance policy, and it is first worth checking this with your Insurer.